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Entrant: WoW Studios, Chicago
Brand: Whirlpool
Title: "Care Profiles"
Corporate Name of Client: Whirlpool
Client Company: Whirlpool, Benton Harbor, MI
Client President: Marc Bitzer
Client Head of Brand Marketing: Shannon Blakely
Senior Client Brand Manager: Magda Pawelec
Client Marketing Director: Nelly Cecilia Martinez
PR Company: Ketchum, Chicago
PR Companies General Manager: Libby Bollig/Chloe D'Angelo/Mouna Leder
PR Company Account Manager: Erin Fuchsen
In-House Company: WoW Studios, Chicago
Chief Creative Officer: Michael Frease
Executive Creative Director: Luis Gabriel Ramírez Arias
Group Creative Director: Gloria Dusenberry
Senior Copywriter: Andrew Wernette
Senior Art Director: Steven Mozdren
Agency Head of Production: Otto Linwood III
Agency Executive Producer: Carolina Velez
Agency Senior Producers: Drew Hall/Cameron Yergler
In-House Company Agency Line Producer: Karen Carter
Agency Motion Designer: AJ Lira
Agency Social Media Managers: Lisa Hicks/Terrance Thomas/Stefanie Chonko
Agency Project Managers: Leticia Freytes/Rewdjety Redick
Agency Strategy Director: Emily Jelsomeno
Agency Account Director: Andrea Newsom
In-House Company Agency Director: Robert Freeman Smith
In-House Company Head of Business Affairs: Joann Baker
In-House Company Senior Business Affairs Manager: Kiki Powell
In-House Company Agency Legal Counsel: Michael Friedman
In-House Company Client Legal Counsel: Katie Sullivan

Description:
Whirlpool is an appliance brand that has spent the last 110 years helping families thrive. But recently, competitors have been edging them out of the market with infinite budgets and pointless technology.

Relevance with younger consumers, millennial and gen z, was cratering. They didn’t like doing chores and were starting families at lower rates than ever before.

But as future customers, Whirlpool needed to find new ways to connect with them and prove what the brand believes: that the daily acts of cooking, cleaning and washing have a quantifiable impact on our lives.

Care Profiles is an experiment conducted entirely within one of the most popular kinds of social platforms: dating apps. Built off of an insight from the platform, that men are terrible at presenting themselves, the activation had men showing themselves doing chores using Whirlpool appliances. Then, documentation of the experiment was shared out on social media channels TikTok and Instagram.

Whirlpool assembled a group of real bachelors, then had them re-do their dating app profiles to show themselves doing chores with Whirlpool appliances. No official partnership necessary.

Their performance on the apps was tracked pre and post the change, and the success of the results was shared in social-first content.

We tracked the bachelor’s results for several weeks, as they used the apps organically, making connections and sliding into DMs. Simultaneously, over 1,000 singles were polled about their feelings on chores and dating.

The bachelors were then brought back, their app data pre and post experiment was compared, and Whirlpool shared the results and the guys’ opinions on social media, and influencers encouraged their followers to improve their dating game by following suit.

The experiment itself was massively successful. The bachelors: - Received 79% more direct messages. - Had 46% more matches. - Made 100% more connections with potential. - Nearly 60% of participants are now in long-term relationships.

The story itself also struck a nerve with Whirlpool consumers, garnering 596.6 million impressions and a 426% increase in engagement on Whirlpool's social channels.

This activation generated the highest social engagement for the brand of all time.