Bronze
Use of Social Media & Influencers
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Entrant: | WoW Studios, Chicago |
Brand: | Whirlpool |
Title: | "Care Profiles" |
Corporate Name of Client: | Whirlpool |
Client Company: | Whirlpool, Benton Harbor, MI |
Client President: | Marc Bitzer |
Client Head of Brand Marketing: | Shannon Blakely |
Senior Client Brand Manager: | Magda Pawelec |
Client Marketing Director: | Nelly Cecilia Martinez |
PR Company: | Ketchum, Chicago |
PR Companies General Manager: | Libby Bollig/Chloe D'Angelo/Mouna Leder |
PR Company Account Manager: | Erin Fuchsen |
In-House Company: | WoW Studios, Chicago |
Chief Creative Officer: | Michael Frease |
Executive Creative Director: | Luis Gabriel Ramírez Arias |
Group Creative Director: | Gloria Dusenberry |
Senior Copywriter: | Andrew Wernette |
Senior Art Director: | Steven Mozdren |
Agency Head of Production: | Otto Linwood III |
Agency Executive Producer: | Carolina Velez |
Agency Senior Producers: | Drew Hall/Cameron Yergler |
In-House Company Agency Line Producer: | Karen Carter |
Agency Motion Designer: | AJ Lira |
Agency Social Media Managers: | Lisa Hicks/Terrance Thomas/Stefanie Chonko |
Agency Project Managers: | Leticia Freytes/Rewdjety Redick |
Agency Strategy Director: | Emily Jelsomeno |
Agency Account Director: | Andrea Newsom |
In-House Company Agency Director: | Robert Freeman Smith |
In-House Company Head of Business Affairs: | Joann Baker |
In-House Company Senior Business Affairs Manager: | Kiki Powell |
In-House Company Agency Legal Counsel: | Michael Friedman |
In-House Company Client Legal Counsel: | Katie Sullivan |
Description:
Relevance with younger consumers, millennial and gen z, was cratering. They didn’t like doing chores and were starting families at lower rates than ever before.
But as future customers, Whirlpool needed to find new ways to connect with them and prove what the brand believes: that the daily acts of cooking, cleaning and washing have a quantifiable impact on our lives.
Care Profiles is an experiment conducted entirely within one of the most popular kinds of social platforms: dating apps. Built off of an insight from the platform, that men are terrible at presenting themselves, the activation had men showing themselves doing chores using Whirlpool appliances. Then, documentation of the experiment was shared out on social media channels TikTok and Instagram.
Whirlpool assembled a group of real bachelors, then had them re-do their dating app profiles to show themselves doing chores with Whirlpool appliances. No official partnership necessary.
Their performance on the apps was tracked pre and post the change, and the success of the results was shared in social-first content.
We tracked the bachelor’s results for several weeks, as they used the apps organically, making connections and sliding into DMs. Simultaneously, over 1,000 singles were polled about their feelings on chores and dating.
The bachelors were then brought back, their app data pre and post experiment was compared, and Whirlpool shared the results and the guys’ opinions on social media, and influencers encouraged their followers to improve their dating game by following suit.
The experiment itself was massively successful. The bachelors: - Received 79% more direct messages. - Had 46% more matches. - Made 100% more connections with potential. - Nearly 60% of participants are now in long-term relationships.
The story itself also struck a nerve with Whirlpool consumers, garnering 596.6 million impressions and a 426% increase in engagement on Whirlpool's social channels.
This activation generated the highest social engagement for the brand of all time.