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Entrant: BLKJ Havas, Singapore
Brand: U Mobile
Title: "Project iContact"
Corporate Name of Client: U Mobile, Kuala Lumpur
Head of Global Brand Marketing: Bernard Lee
Client Account Directors: Nick Yap/Ruth Gong/Yoong Min Tan/Celine Lee/Yee Ting Lim
Agency: BLKJ Havas, Singapore
Agency Chief Executive Officer: Rowena Bhagchandani
Agency Creative Chairman: Joji Jacob/Khalid Osman/Lester Lee
Executive Creative Director: Guilherme Machado
Art Director: Leslin Lim
Agency Producer: K Cheng
Agency Business Director: Vivien Foo

Description:
Individuals with autism often struggle with maintaining facial focus due to sensory sensitivities and communication difficulties, hindering their social interactions and emotional regulation.

U Mobile's collaboration with the Olympic Special Team Malaysia, for years have been demonstrating its dedication to inclusivity, fostering innovative solutions to support individuals with autism. This year, we wanted to show how 5G capabilities can do even more.

Our main objective was to address the specific needs of individuals with autism by leveraging technology to mitigate sensory overload and communication barriers, while simultaneously showcasing the potential of the 5G network in developing meaningful solutions for people.

Project iContact pioneers a transformative solution by integrating cutting-edge technology with empathy. Through the collaboration between U Mobile and Olympic Special Team Malaysia, smart glasses become instruments of empowerment for individuals with autism.

This innovative approach leverages 5G connectivity for real-time facial recognition and augmented reality, ensuring seamless interaction and responsiveness.

By projecting soothing visuals around the user's face, the system aids in maintaining facial focus and reducing sensory overload. This not only addresses a critical need within the autism community but also fosters inclusivity and societal understanding.

Users can personalize their experience in real-time via a user-friendly interface, promoting individual autonomy. Making the software open source encourages global collaboration, enhancing its impact and relevance.

Ultimately, Project iContact epitomizes the fusion of technology, compassion, and social responsibility, delivering a profound and transformative brand experience.

Implementation of Project iContact involves the development and deployment of software for smart glasses, integrating facial recognition and AR technologies.

The timeline spans from initial research and collaboration to software refinement and distribution, ensuring optimal functionality and accessibility.

Placement involves strategic partnerships with autism institutions, educational facilities, and advocacy groups, facilitating direct access to the target audience. Additionally, online platforms and app stores serve as distribution channels for widespread availability.

The scale of execution encompasses both local and global levels, with the software being open source, inviting contributions and adoption worldwide. Continuous updates and improvements ensure scalability and relevance over time, expanding the reach and impact of the initiative.

Project iContact aims to create a transformative solution that empowers individuals with autism and promotes inclusivity on a global scale.

Project iContact's yielded impactful outcomes across various metrics.

High response rates from individuals and organizations underscored strong demand for tailored solutions, while the launch film amassed over 200K views in its first week, indicative of significant consumer interest and engagement. Impressions generated through media channels amplified the initiative's reach and resonance, contributing to heightened consumer awareness about autism challenges and inclusivity.

Users reported tangible behavioral improvements, including enhanced focus and reduced anxiety, attributed to the software's assistance in maintaining facial focus. Additionally, the open-source material garnered over 1000 downloads, indicating widespread adoption and community engagement in further development.

Project iContact's advocacy and educational efforts effectively shaped consumer perceptions, positioning U Mobile as an innovative and socially responsible brand. This holistic approach fostered deeper connections with consumers and stakeholders, solidifying U Mobile's reputation as a leader in meaningful technological advancements with a profound societal impact.